FAQ

1. What products does TrueForm Wear offer?

We offer men’s and women’s denim, casual pants, jackets, T-shirts, and everyday clothing essentials designed for comfort and reliable daily wear.

2. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options available at checkout. All transactions are processed through trusted, encrypted gateways.

3. How long does order processing take?

Orders are typically processed within 1–3 business days. Processing times may be slightly longer during holidays or busy periods.

4. What are your shipping times?

Standard shipping usually takes 7–15 business days, depending on your destination and local postal services.

5. Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with tracking details. Tracking updates may take 1–3 business days to appear.

6. Do you accept returns or exchanges?

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. We will assist according to our return policy.

7. Can I cancel or change my order?

If your order has not been processed or shipped, we may be able to modify or cancel it. Please contact us as soon as possible.

8. What should I do if my package is delayed?

Shipping delays may occur due to customs, weather conditions, or carrier volume. If your package is significantly delayed, please contact us for assistance.

9. Do you ship internationally?

Yes, TrueForm Wear ships to most international regions. Delivery times may vary depending on location.

10. How can I contact customer service?

You can reach us at ordutenv08622@hotmail.com. We typically respond within 24–48 hours.